Last updated: November 16, 2023
Thank you for choosing inozia.com for your shopping needs. Please read our Shipping Policy carefully to understand how your order will be processed and delivered.
Orders are typically processed within 1-3 business days from the date of purchase. During peak seasons or promotions, processing times may be slightly extended.
Shipping rates are calculated based on the weight of your order and the destination. The rates are displayed at checkout before you complete your purchase. We offer standard and expedited shipping options to accommodate your needs.
Domestic Shipping (Within [Country])
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
We offer international shipping to select countries. International shipping rates and delivery times vary based on the destination. Customs and import duties may be applied to international orders when the shipment reaches its destination. Such charges are the responsibility of the recipient and vary from country to country. Please check with your local customs office for detailed information.
Once your order has been shipped, you will receive an email confirmation with tracking information. Please allow up to 24 hours for the tracking details to be updated.
Shipping Address Accuracy
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Any additional charges for reshipment will be the responsibility of the customer.
Lost or Stolen Packages
In the rare event that your package is lost or stolen after being marked as delivered, please contact the carrier directly to file a claim. We will assist you in providing any necessary information for the claim, but we are not responsible for lost or stolen packages.
While we make every effort to ensure timely delivery, shipping delays may occur due to unforeseen circumstances such as weather conditions, customs issues, or carrier delays. We appreciate your understanding and patience in such situations.
Certain products may have shipping restrictions based on regional laws and regulations. Customers are responsible for ensuring that the products they order comply with their local laws and regulations.
If you have any questions or concerns regarding our Shipping Policy, please contact us:
- By visiting this page on our website: https://itmcore.com/contact/
We appreciate your trust in inozia.com and are committed to providing you with a seamless shopping experience.